WL
Wendy L

1 reviews | Active since Mar 2015

04 Aug 2015, 19:41

urgent help required I***

I have been unemployed since last year July, ur call centre was informed about this in the begining of this year as that's when I had difficuilt paying my accounts as my UIF fund had run out. Prior to that I managed to pay u from my UIF.my sim card has been blocked. I need to make an arrangement to finalise thid acc ... I will not pay for data I am not receiving and need this account credited for what u have charged me for. How can I pay for services I have not received? The. Phone I will pay off ... Otherwise you can have my phone and pass a credit on this entire account. I have been with vodaom for a long period of time, now I'm financialing battling and you can't help me! I will pay this account off depending on what you can offer. I can't help myself being without a job

0
Replies (1)
Vodacom
Vodacom's reply05 Aug 2015, 12:04
Official
Hello kimberly2009,

Thank you for taking the time to raise your complaint with our team.

My name is Julian and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this. I will be in contact with you regarding this matter in order to resolve or address.

Regards

Julian