1 reviews | Active since Aug 2010
******* URgent ***** Frustrating Samsung s6 user *******
<p>I'm a frustrating samsung user with a phone that gives me endless problems if the below is not sorted out i will take this further.</p> <p> </p> <p>First Time i took it back.</p> <p>I took my Phone to Vodacom Shop Woodlands on 20.02.2017 this year when it was 7 Months old. The phone started to overheat and reboot by itself, swithes off at random times which is making daily use of the phone difficult.</p> <p>They did software upgrades and changed the battery which sorted out the issues for a couple of days. Then it started again........</p> <p>Second time i took it back were on 1 May 2017.</p> <p>I took the phone back to vodacom Shop Woodlands they have sent it in for repairs again.</p> <p>I have collected the phone from vodashop woodlands Mall back on 9 May 2017. i have not even used the phone for a couple of hours and it started rebooting and swithcing off again.</p> <p> </p> <p>Please i can't go on like this, i herby request a NEW PHONE not a refurbished phone, because this phone is still brand new.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
