URGENT ******ING MONEY FROM CUSTOMERS

Hi

I have been debited in addition to my monthly contract an amount of R1300 for the past couple months for content services .

In the middle of 2020 a consultant pestered me to take a new plan as my contracts had come to the end which I did and totaled to R300 for both contracts , I now see this ridiculous amount being debited monthly.

I never agreed to such you are welcome to pull all your recorded calls as I even asked your consultant if there was anything else going to be charged besides the amount she gave me to which her answer was No.

Prior to me updating my plans I was never charged for content services at all to which I have all my invoices to show you guys.

I require a full refund of these amounts as yourl are blatantly ribbing hard working individuals and that is not on especially in these difficult times we are in, we do not just have money lying around every cent counts .

I expect a response and a call to resolve this matter today.

Regards