1 reviews | Active since Aug 2026
Urgent Complaint: Vodacom Has Still Suspended My Number
Dear HelloPeter Team, I am writing to ask for your urgent assistance with my ongoing complaint against Vodacom. My Vodacom number is still suspended, and I cannot use my SIM card even now. I have been trying to get assistance from Vodacom, but my issue has still not been resolved. This situation is extremely frustrating because I depend on my number for important communication and services. I do not understand why Vodacom continues to suspend my number without properly resolving the issue or giving me a clear explanation. I have contacted their customer service several times, but I am still left without a working SIM card and without a satisfactory solution. I kindly ask HelloPeter to please intervene and assist me in getting this matter escalated to the appropriate Vodacom department. I urgently need my number restored and would also like Vodacom to provide a clear explanation for the suspension. I have been patient, but this has gone on for too long. I feel completely ignored as a customer, and the lack of communication from Vodacom is very disappointing. Please help me resolve this matter as soon as possible my number is *** Kind regards, Sindisiwe
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Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Dear HelloPeter Team,
I am writing to make a serious complaint about Vodacom’s customer service. My number has been suspended without a proper explanation, and despite repeatedly asking Vodacom to assist me, my issue has still not been resolved.
I am extremely frustrated and disappointed with the way Vodacom is treating me as a customer. I have been waiting for assistance, but I am not receiving proper communication or a solution. This has caused me a lot of inconvenience because I cannot use my number and I am missing important calls, messages, and other services linked to it.
Vodacom’s customer service has been extremely poor, and I feel completely ignored. I urgently need my number restored and a clear explanation of why it was suspended in the first place.
Please can the HelloPeter team assist me by escalating this matter to Vodacom and asking them to resolve it as soon as possible.
I would really appreciate your assistance because I have been trying to get help from Vodacom without success.
Kind regards, Sindisiwe
My number is ***
Dear HelloPeter Team,
I am writing to make a serious complaint about Vodacom’s customer service. My number has been suspended without a proper explanation, and despite repeatedly asking Vodacom to assist me, my issue has still not been resolved.
I am extremely frustrated and disappointed with the way Vodacom is treating me as a customer. I have been waiting for assistance, but I am not receiving proper communication or a solution. This has caused me a lot of inconvenience because I cannot use my number and I am missing important calls, messages, and other services linked to it.
Vodacom’s customer service has been extremely poor, and I feel completely ignored. I urgently need my number restored and a clear explanation of why it was suspended in the first place.
Please can the HelloPeter team assist me by escalating this matter to Vodacom and asking them to resolve it as soon as possible.
I would really appreciate your assistance because I have been trying to get help from Vodacom without success.
Kind regards, Sindisiwe
My number is ***