1 reviews | Active since Feb 2024
Urgent Complaint – *****ulent SASSA Withdrawal Pop-Ups and Harassment
Dear Vodacom Support,
I am experiencing ongoing ***** and harassment on my Vodacom number ***). I keep receiving pop-up messages regarding a SASSA R370 withdrawal that I did not authorize. Additionally, I am being harassed and called repeatedly by unknown individuals.
The numbers involved in this *****ulent activity are:
***
***
I request immediate action to:
1. Block unauthorized USSD pop-ups and transactions on my number.
2. Investigate the individuals responsible and escalate this matter to the relevant authorities.
3. Implement security measures to prevent any further unauthorized access to my SIM.
This situation is causing me serious distress, and I need Vodacom to act swiftly to resolve it. Please update me on the actions taken as soon as possible.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
