Urgent complaint Poor service!!!!

Item: Vodacom
Rating: 1
Author: Victor W

I would like to log a complaint. I Have cancelled my vodacom contact on phone nr ***on the 16th of Oct It was a Smart Top up ST Contract. I went to Vodacom today to log a query about this nr. They have told me that the contact was switch to a 500Meg - 50Min top up on the 23rd of Oct. I would like to know what is going on because I cancelled my contract with Vodacom so I wont pay this amout..... Please contact me on ***.

Regards

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Replies (1)

Vodacom's replyOfficial

05 Dec 2021, 13:43

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply05 Dec 2021, 13:43

Official