URGENT COMPLAINT

Vodacom is the most useless network for fibre. Firstly it's slow in general and we have a 10mbps line. However we have not had connectivity since Tuesday. We have spent hours on the line since then trying to get it sorted. No one ever gets back to us even though they keep promising to do so. They keep saying that they have assigned a technician but we have not had any correspondence. Due to Covid 19 we work from home and this is EXTREMELY unacceptable. When it's time for debit orders then it's on time but when we are trying to get a solution for our problem then no one wants to assist.

This company is up to no good.