1 reviews | Active since Jan 2013

04 Jun 2017, 22:07

urgent assistance to resolve query

<p>Very happy vodacom customer BUT there has been a mistake and I need to speak to someone VERY HIGH UP IN VODACOM VERY VERY URGENTLY PLEASE.</p> <p>Data matter unresolved for weeks. Dont have data, do business, need to resolve this without delay please can't wait for slow resolution team to get back to me some day. I need your help NOW please</p>

0
Replies (2)
Vodacom
Vodacom's reply05 Jun 2017, 06:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply05 Jun 2017, 15:41
Official

Dear Antoinette,

As discussed, your query has been addressed and resolved.

Thank you for your time.

Regards,

UW