1 reviews | Active since Jan 2017

14 Jun 2021, 15:06

Urgent assistance needed

I am trying very hard to cancel my cell number ***. I am presently in the UK and due to covid I cannot get back there. I have called lots of branches for them to assist me. They say I have to call 082135 which I have tried so hard to do, but because this is in SA and not in UK I cannot call. I have had my account with vodacom for many may years and I am desperately looking for assistance. My full names are Carin Barnard ID ***. . Should you wish to contact me you can WhatsApp or call my WhatsApp. ***.

0
Replies (1)
Vodacom
Vodacom's reply14 Jun 2021, 16:14
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team