KN
Kirusha N
1 reviews | Active since Oct 2022
30 Oct 2022, 09:53
Urgent assistance
Contract is paid up,confirmation letter was sent to me but Vodacom is still trying to debit my account. Absolutely no help when phoning because I'm always redirected or you can't get hold of them because you can't even understand the voice prompts.
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Vodacom's replyOfficial
30 Oct 2022, 11:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Oct 2022, 11:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team