Urgent Alert: Vodacom New ****

Vodacom sales person called me on the 2nd of August and **** and promised me that on my R620 p/m contract , from this month I will pay R580 o/m with more benefits.

But at the beginning of September as I see my predicted invoice for September, it says R970 p/m.

I made a contract of R620 p/m because I afford it, not R970 p/m. I was ******* and misled.

I have spoken with more than 5 vodacom contact center people since the 2nd of this month who all apologize and say they will call me back and they never do. But fully understand that I am being ******/****med.

One promised to take me back to my contract, but now if they do that, who is going to pay the extra R300 this ? Why should it be me when I was ****med/*******, I think I will open a case at the police station if they don’t respond.

So they assign call centers to trick people so that they can benefit with cancellation fees?

I refuse to pay it, should they cal back, they must be aware