1 reviews | Active since Jan 2018
Urealistic Data Consumption
I have taken a contract for data some time last year 2017 around may, ever since I took the contract my 10Gig data will be finished before the 10th of every month, until recently I called to enquire about the issue first they told me that it shows from their side that am connecting to internet, recently it was finished by the 8th of January I called and they told me that on Sunday I used 4gig data of which I found very unlikely because my router was off for some time during the day and I haven't even downloaded anything. am very disappointed because am nit getting any assistance from Vodacom.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
