LM
Lucky M

1 reviews | Active since Jan 2018

09 Jan 2018, 10:17

Urealistic Data Consumption

I have taken a contract for data some time last year 2017 around may, ever since I took the contract my 10Gig data will be finished before the 10th of every month, until recently I called to enquire about the issue first they told me that it shows from their side that am connecting to internet, recently it was finished by the 8th of January I called and they told me that on Sunday I used 4gig data of which I found very unlikely because my router was off for some time during the day and I haven't even downloaded anything. am very disappointed because am nit getting any assistance from Vodacom.

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Replies (1)
Vodacom
Vodacom's reply09 Jan 2018, 10:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,