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Buhle
1 reviews | Active since May 2022
22 Jan 2026, 17:09
Upsetting and disappointing service from Vodacom
I’ve had no network coverage for the past two weeks. Have been to Vodacom stores four times already and they say they log my complaint and someone is going to call me to fix it but to this day it has not been fixed. I am now paying for something I don’t have services of, for two full weeks going on three. It is unprofessional and disappointing how they treat you as a paying customer. Now I must pay extra to other network services just so I can have data
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Vodacom's replyOfficial
23 Jan 2026, 07:31Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jan 2026, 07:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Buhle's updateReviewer Update
25 Jan 2026, 11:31It is now a new week. Three days after being promised yet another call to resolve my issue and it’s still not fixed. Still no call. No communication nothing whatsoever. And I’m suppose for the services at the end of the month. This is ridiculous and I am tired of going back and forth about. You have lost me as a customer and all my family members
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Buhle's update25 Jan 2026, 11:31
Reviewer Update
It is now a new week. Three days after being promised yet another call to resolve my issue and it’s still not fixed. Still no call. No communication nothing whatsoever. And I’m suppose for the services at the end of the month. This is ridiculous and I am tired of going back and forth about. You have lost me as a customer and all my family members