UPSET, LIVID, ANGRY VODACOM CLIENT

I am a Very Irate and upset client, been struggling with Vodacom for onr whole year. I canceled my contract in November 2018 becos I was retrenched, my contract is to expire in Jan 2020. I was told to pay the cancelation amount of R2763 in whicj I paid R2765. But was still billed the whole year and airtime was sent to me as well. I queried this every month, According to the Retensions Suupervisor Ismail Matsoyana, he said he will send to the relevant division to pass the Credit of R2765. But it's not the Cas, I called again spoke to Mhlanganiso Kunene in Customer care that promised to get this issue sorted. I then got an sms stating issue is resolved, I will get a call soon, still waiting for that call. I called Vodacom again and was told my credit will only be R370. Now I want to know what was The R2765 I paid for and why bill me for a year and send me airtime when I canceled. Someone in the Retensions Dept did not do the cancelation and why must I suffer becos someone didn't do their Job and the supervisiors are not assisting me either after All the promises made... WHERE DO I GO TO NOW AND WHAT MUST I DO TO GET SERVICE DELIVERY. I HATE DEALING WITH VODACOM, DIDN'T KNOW THAT THEY ALL SO INCOMPETITENT!!!! CAN SOMEONE GIVE ME FEEDBACK, NOT A SUPERVISOR BUT A MANAGER, MY NAME IS Margaret Aya cell no ***. Apparently Olga Hans was to contact me!!!