Upset
I have called a few times regarding my account. I have 3 numbers with vodacom. And my account is wrong. I have been charged incorrectly. One one nunber did not receive my data whereby i used my airtime. Please can someone call me and sort this soonest please. Otherwise please cancel all 3 numbers
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
02 Sept 2018, 14:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Sept 2018, 14:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
02 Sept 2018, 14:55Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Best regards,
Vodacom's reply02 Sept 2018, 14:55
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Best regards,
's updateReviewer Update
10 Sept 2018, 22:54Good day,
I have just received my statement.
And still 2 of the numbers not correct. The 082 im still charged foe my handset. And the 076 should be R79 not R96. All 2 contracts is R79 as discussed and one is R89. Still not corrected. Please enaure this is done with the next debit order pleassse
's update10 Sept 2018, 22:54
Reviewer Update
Good day,
I have just received my statement.
And still 2 of the numbers not correct. The 082 im still charged foe my handset. And the 076 should be R79 not R96. All 2 contracts is R79 as discussed and one is R89. Still not corrected. Please enaure this is done with the next debit order pleassse
's updateReviewer Update
13 Sept 2018, 19:38Good day Aswin
I am following up on my previous mail.
I have received a bill for this month and it is not fixed.
Please can you call me and rectify this please
's update13 Sept 2018, 19:38
Reviewer Update
Good day Aswin
I am following up on my previous mail.
I have received a bill for this month and it is not fixed.
Please can you call me and rectify this please