1 reviews | Active since May 2013
Upset
Hi, woke up this morning to see that my Vodacom debit was changed from R55.00 to R219.00. I went to Vodacom in Pinetown only to be informed that my contract had been upgraded. I knew nothing about it and regard this as theft. I now get R5.00 extra minutes but have had to pay R150.00. How can they do this without my permission. I am going to lay a charge of ***** against them. I wonder how many others are caught by the same ****.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
