1 reviews | Active since May 2017
UPRADE MESS CONT.3
<p>I'm back, with still no phone. The reversal of the upgrade was finally completed on 3 June, when I re-upgraded successfully. BUT the handset I ordered has been out of stock, which is fine, but 2 weeks ago I was told that the have stock now, and my order is ready for delivery. I have been phoning every day, but the order has not been dispatched. I even have a Waybill number which is non-existing on Vodacom as well as RAM's tracking. This mess started on 8 May, it is now 4 July and I still have no phone. WHAT DO I NEED TO DO???</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Daniela,
Feedback has been provided.
Regards,
Cassandra
Best regards,
Dear Daniela,
Feedback has been provided.
Regards,
Cassandra
Best regards,
