DB
Daniela B

1 reviews | Active since May 2017

31 May 2017, 14:12

UPRADE MESS Cont.

<p>Since my previous review I have recieved no calls as promised, but my plan seems to have been upgraded, still no device!! 3 calls later and being transferred back and forth, one department putting the responsibility on the other, still no progress!!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply31 May 2017, 15:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,