1 reviews | Active since Nov 2016

24 Nov 2016, 15:16

Uploading of prepaid and data - Vodacom

<p>Since Friday 18/11/2016 I bought data and Airtime and nothing is showing on my phone - Vodacom Cutomer care cannot help, Vodacom Shops cannot help, Vodacom IT depatment cannot help - At the moment I can only received calls - I can do no business on my phone - The call is locked Since Friday - for a week nobody can resolve the problem. -What happend to Vodacom?? Please can someone help me solve the problem. </p> <p>Antonette Willemse - Sel : ***</p>

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Replies (1)
Vodacom
Vodacom's reply24 Nov 2016, 16:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team