jG
jacky G
1 reviews | Active since Jul 2011
27 Dec 2019, 11:11
Uphill Battle with Vodacom
Reference *** Please confirm that this request has been sorted out as per sms 17 Dec, my new package from January 2020 should be R149 for 20GB data. If this amount of R206.28 is deducted from my account, I want you to cancel the account. Tired of fighting with you guys.
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Vodacom's replyOfficial
27 Dec 2019, 12:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Dec 2019, 12:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team