MM
Mavis M
1 reviews | Active since Apr 2015
11 Jul 2022, 11:29
Upgrdated without my knowledge
Hi my Dad WL Motlhabane had a contract that was upgraded without his knowledge and he was debited so now we want the money back we went to wonderpark and we were told that they will log a call and listen to the recordings
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Replies (3)
Vodacom's replyOfficial
11 Jul 2022, 11:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Jul 2022, 11:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Jul 2022, 11:12Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling the Vodacom account holder unable to reach him. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply15 Jul 2022, 11:12
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling the Vodacom account holder unable to reach him. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
MM
Mavis M's updateReviewer Update
15 Jul 2022, 12:44please call *** / ***
MM
Mavis M's update15 Jul 2022, 12:44
Reviewer Update
please call *** / ***