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TG
Tersia G

1 reviews | Active since Aug 2018

08 Jun 2020, 14:03

Upgrande

So I received my phone. Not anything that I requested and this is the only way that I can get any response from Vodacom.

0
Replies (3)
Vodacom
Vodacom's reply08 Jun 2020, 14:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

TG
Tersia G's update08 Jun 2020, 15:21
Reviewer Update
What does 6921 mean. Please phone me on ***
Vodacom
Vodacom's reply09 Jun 2020, 16:47
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, the call ended and we tried calling back however could not reach you. Kindly note that only once the device is booked in can they do a reversal and process a new order. Regards Consumer Website Team 

Best regards,