kM
kavishna M
1 reviews | Active since Jun 2010
02 Jan 2020, 15:16
Upgrading with Vodacom a Nightmare
i called and ordered an upgrade on 18/12/2019 up to today (02.01.20) there waqs no call confirming the order i called vodacom 5 times plus had many online chats and still no luck
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Replies (2)
Vodacom's replyOfficial
03 Jan 2020, 07:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jan 2020, 07:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
kM
kavishna M's updateReviewer Update
09 Jan 2020, 13:04Update:
so on Tuesday i get a call from vodacom and my order was cancelled.
They did a new order and finally the phone was delivered today.
so on Tuesday i get a call from vodacom and my order was cancelled.
They did a new order and finally the phone was delivered today.
kM
kavishna M's update09 Jan 2020, 13:04
Reviewer Update
Update:
so on Tuesday i get a call from vodacom and my order was cancelled.
They did a new order and finally the phone was delivered today.
so on Tuesday i get a call from vodacom and my order was cancelled.
They did a new order and finally the phone was delivered today.