1 reviews | Active since May 2016
Upgrading - Paying for two phones
I upgraded my vodacom contract. At the time the consultant told me that i'l only start paying my new contract amount when my old contract expires. 1 Month later i'm paying my new contract amount and my old phone bill. Iv never been aware of this and MTN never charged these rates. If i was aware of this i would rather wait than to upgrade early. I feel everyone should be made aware of these extra rates before upgrading.
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
