Upgrading Department

So Upgrade online. Get the email confirming the order and the correct delivery adres. Delivery email send from ram thatvdelivery would take place today. 27 June I change my work plans. Check on the tracking from ram. Then there is a response of they dont have the full adress nor the company name or even the correct number I phone ram. Still waiting for a call back on whether delivery will happen today. I am not chanhing my plans again. Phone vodacom no ons can help eventualy end up with a lady who says the adres is incorrect which I needed to explain to her that I have a email confirmation with the correct adres. If I do not get the upgrade today. You can cancel the upgrade and I will cancel my vodacom contract with you for more than 12 years.