Upgrading @ Vodacom
<p>Message from my dad upgrading ipad rn data bundle for his phone</p> <p> </p> <p>PLEASE READ THE FOLLOWING!!!!!!!!! People be careful when upgrading your cell phone or iPad contract with Vodacom. I recently upgraded my iPad contract 3 months prior to the contract expiry date based on an SMS from Vodacom that I qualify to upgrade my contract. What they did not tell me is that I will still pay for the old device until the existing contract expires. Now I end up paying for 2 devices for the next 3 months and then there after only for the new device.....Does it make sense? The consultant's answer was simply you signed for it so you must pay it. I never had this type of problem with CellC or MTN........ Think twice before upgrading your VODACOM contract before the end of the actual 24 months contract date.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter, regrettably it remains unchanged. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter, regrettably it remains unchanged. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
