Upgrading a contract without consent

Seriously Vodacom? Seriously???

So I phoned Vodacom to find out why I am running out of airtime so quickly and was told that I got signed up for VLive without my consent that deducts R10 per day. So I asked for it to be cancelled and then decided that I couldn't do business with a company anymore that is this *********. I went through to the cancellations department and Trishan assured me both my contracts are cancelled. On the same day I went to open a new contract with a different service provider.

The next day VLive deducted money from me again so I posted on Hello Peter to tell people exactly what I think about Vodacom.

So Alwin phoned me on Wednesday night listened to me rant and rave and then told me that he will have to speak to his manager before he can continue.

So I have been waiting for my sim to port to my new service provider and I phoned them today to find out why it's taking so long and they advised me that the process was cancelled by Vodacom.

So I phoned Vodacom and I was told that my contracts THAT WHERE CANCELLED has been upgraded!?

How? Why?

I want all my call recordings traced that I have made to Vodacom in the last week to find out where I asked or even authorised and upgrade.

This is ********** activity and I will be making enquiries first thing Monday morning to find out what my next steps as a wronged consumer should be.