1 reviews | Active since Jul 2011
Upgrades/online dept
2 Upgrades on the same number done in the last week and upon receiving a call from the dept arranging delivery it was found that they device was incorrect. person at call centre has escalated as I was the 4th person on wed to complain of this practice. unable to get hold of call centres and I have twice had the upgrade done (with calls recorded) and I want my order fulfilled.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,