Upgrades Useless

I upgraded over the fone/online last week Monday, the 9th of April. It was a gaming deal that I saw on the website (it is still there showing available) XZ Premium Sony However, when querying the delivery of my new upgrade, I kept being told they dont have stock and they cant tell me when they will have stock. But they are able to provide me with a waybill tracking number. Which does not work and gives a "No tracking available" result when searching the waybill on the RAM website. Its more than a week later and I havent heard ONE word from Vodacom. I have been a loyal Vodacom customer for exactly 10 years this year.

Why would you advertise something of which you have no stock of? And also no idea of WHEN you will have stock? No man, how do you run this place then?

I will most probably be cancelling my contract if this isnt resolved this week. I think the 5 working days have expired now.