Upgrades & Data

<p>I mistakenly decided to try upgrade my contract phone with Vodacom. After spending approximately 1 hour on the phone It was ordered and due to arrive in 2-3 days. Day 7 I decide to phone them to find out where my phone is, "well the order didnt go through". Easy enough just re-order it, NO WAYS. First the old order that supposedly didnt go through needs to be cancelled. I am still waiting for this to be done. Every call operator promises to call me back, I havent received 1 call from the 8 people I have spoken to over the last 4 days.</p> <p>Lets try order Data from Vodacom, NO WAYS. I sent through the request its accepts but no data comes through, I send it again and again stll no data, so lets phone Vodacom. Firstly I must wait 24 hours, this goes by and phone again, I must wait 1hour, this goes by phone again to be told the person **** to me I must wait 24 hours. I have waited four 24 hours and still no data, Vodacom cannot cancel the request as its pending, whatever the hell that means.</p> <p>I have always heard about Vodacoms bad service but I ignored the noise and ported to them, well the worst thing I ever did, I should have stayed with Cell C, the service was 100X better.</p> <p>As I type this Vodacom have no solution to my problem, no one contacts me and every call I make, the operator tells me to wait 24 hours.</p>