JR
Justin R
1 reviews | Active since Oct 2013
16 Mar 2021, 19:02
Upgrades
Recently contacted vodacom to do an upgrade online and was told that stock arrived on Saturday of the Samsung note 10lite. Been trying to get hold of the lady that helped me and logged 3 calls just today for her to call me but no joy. Very disappointed with the service, I think that this agent did not tell me the truth to get the sale done and now I wait even longer due to the terrible service. Not sure how you going to resolved this but If I do not get an answer soon. You can cancel my upgrade and I will port back to mtn and do a deal with them
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
17 Mar 2021, 07:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Mar 2021, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
