1 reviews | Active since Dec 2012

02 Feb 2021, 17:44

Upgrades

I contacted Vodacom with regards to my 3G contract due for upgrade. The stated they will call me back to advise on the renewal on the same package or better package since since could not find the deal on the system.

To date, I did not receive a call. I called again and still no reply. I have even emailed. I also wanted to find out if I could take out the Hauwei Watch on a monthly installments.

Please can someone contact me and advise of this.

0
Replies (1)
Vodacom
Vodacom's reply02 Feb 2021, 21:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team