CP
Charlize P

1 reviews | Active since May 2020

30 May 2020, 05:35

Upgrades

Seems this only place I can put in a complaint... I'm really upset with vodacom after been customer more then 8 years... I see it is really unfair... I received an email with Samsung vodacom s20 to come with a watch an earphones but that on a newline as I don't want to op an new line they gave me a call.. we don't we us long time contract get the same deal as that we pay for the same deal?

After I received my phone so and all spoke to vodacome he said it's only on new lines then I received this sms..

Hi :-) Get the new Samsung Galaxy S20 and Galaxy Watch Active 2 eSim from only R879pm X36m. Visit http://voda.com/kw9xy now. There's more - Get free buds valued at R2999 redeemable via the Samsung members app! Valid until 6 June 2020. Stay Safe. Vodacom

I don't have one contract but 4 with you guys I pay then same amount for my Samsung s20 but I don't get any of that ???

Think really there more then one person that feels like this.

0
Replies (1)
Vodacom
Vodacom's reply30 May 2020, 15:36
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team