VV
Vossie V

1 reviews | Active since Mar 2017

07 Mar 2017, 17:01

Upgraded without permission

<p>Vodacom Rewards phoned me and told me they can give me more data on my excisting contract I also told them I dont want to upgrade.They upgraded my Data contract and took it from topup to open contract</p>

0
Replies (1)
Vodacom
Vodacom's reply08 Mar 2017, 07:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,