Upgraded two weeks ago still waiting for device
<p>Upgraded at Vodacom & Vodacare shop in Centurion mall. The device I wanted a Galaxy Gear S3 frontier was not in stock and I was told they will order it for me and it will take one to two weeks, Two weeks later I'm told that it will probably take another week. Then after a week I will probably be told that it will take another week. I regret staying with vodacom you advertise products that you can't deliver on. Your service is pathetic and I will not recommend vodacom ever again to anyone</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
We apologise for the inconvenience caused.
We have escalated your complaint to the store management and regional coordinator for review and feedback.
Regards
RoderiqueLategan
Dear Customer
We apologise for the inconvenience caused.
We have escalated your complaint to the store management and regional coordinator for review and feedback.
Regards
RoderiqueLategan
Dear Customer
As per the feedback received the store manager has been in contact with you and he is attending to your complaint.
Regards
RoderiqueLategan
Dear Customer
As per the feedback received the store manager has been in contact with you and he is attending to your complaint.
Regards
RoderiqueLategan
Basically got told Vodacom doesn't have stock and the manager will check weekly. In a nice way tough and wait. Honestly consider a more reliable service provider. Last time I renew this contract.
Basically got told Vodacom doesn't have stock and the manager will check weekly. In a nice way tough and wait. Honestly consider a more reliable service provider. Last time I renew this contract.