1 reviews | Active since May 2012
Upgraded to Galaxy S8+ with watch and still no watch and double charging?
<p>So I went to Vodacom East Point on 1 May exactly 9AM to upgrade, the consultant advised me that I should upgrade to the Smart L+ from the Smart XL and we did everything, I got the phone and was happy except for they did not have stock of the Galaxy Gear S3 Frontier watch. I am looking for the LTE version and they cannot tell me what the version is it is that they can offer me. Now I have phoned them everyday since then and still no watch. How can Vodacom not have stock of the watch? Why offer a watch but NO Vodacom in this entire country has stock of the watch, HOW?<br /><br />Now my contract is *****ed up in some bad way. I Should be owing Vodacom 1167 for the new contract and device and 330 for the my previous device. But some how vodacom got it so *****ed up that I am owing you now 2300 for this device now. I would like to know how can there be 2 Smart L+ rentals on my name if I only have one?</p> <p> </p> <p>I will make this review positive once you have sorted out my contract and when I receive my watch because this is just bad bad service</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
So Tomorrow we are turning to a month now when I got my phone and my watch was "ordered". I do not understand how Vodacom in the Entire SA do no have stock of it? Everyone else seems to have stock, except for Vodacom, total disgrace that in a months time you still don't have stock and still cannot tell me that when you will receive stock.
So Tomorrow we are turning to a month now when I got my phone and my watch was "ordered". I do not understand how Vodacom in the Entire SA do no have stock of it? Everyone else seems to have stock, except for Vodacom, total disgrace that in a months time you still don't have stock and still cannot tell me that when you will receive stock.
