1 reviews | Active since May 2012
upgraded recently
I recently upgraded and was told because of when I upgraded my phone I am getting 10gig once off data for free now I see that it has been put on my bill as almost a extra R600 . How can you tell someone it's free and then charge someone this is unacceptable!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Marius,
Thank you for taking my call.
As discussed, your query has been addressed and resolved.
I do apologise for the delay in response.
Regards,
UW
Best regards,
Dear Marius,
Thank you for taking my call.
As discussed, your query has been addressed and resolved.
I do apologise for the delay in response.
Regards,
UW
Best regards,