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Llewellyn R

1 reviews | Active since Jan 2023

01 Jun 2026, 13:54

Upgraded package the devices sent to me was not all sent to me as per sale.

Upgraded package the devices sent to me was not all sent to me as per sale. They wanted me to send the device back but I already promised old device to a young man for his birthday

0
Replies (4)
Vodacom
Vodacom's reply02 Jun 2026, 07:07
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team 

LR
Llewellyn R's update04 Jun 2026, 11:06
Reviewer Update
Still no real contact from Vodacom not even a email
LR
Llewellyn R's update04 Jun 2026, 15:38
Reviewer Update
I did not see any calls from you only some vodapay number which I now unblocked but none of the calls you mention.For some reason u do not know how email works
LR
Llewellyn R's update09 Jun 2026, 12:17
Reviewer Update
Still not resolved / could have tried email / could have tried whatsapp so pathethic from vodacom