UPGRADED ONLINE AND CHARGED FOR HARDWARE!!!

<p>I UPGRADED MY PHONE AND ONLY RECEIVED IT LAST MONDAY AS IT WAS ON BACK ORDER.</p> <p>1. VODACOM DID NOT TELL ME THIS WHEN THEY WHERE IN THE PROCESS OF UPGRADING, TELEAGENTS NOT TRAINED PROPERLY AND TOO QUICK FOR MAKING A SALE!</p> <p>2. FINALLY RECEIVED MY PHONE, DO NOT KNOW WHICH SIM CARD TO USE AS IT IS WITH A TAB SPECIAL</p> <p>3. THE ACCOUNTS DEPARTMENT TELL ME MY ACCOUNT IS IN ARREARS FOR THE HARDWARE YET I CALLED AND CONFIRMED THAT THERE IS NO CHARGE FOR DELIVERY!</p> <p>4. GO BACK AND LISTEN TO YOUR RECORDINGS IF THE CALLS ARE REALLY RECORDED. I DO NOT HAVE TIME TO WAIT ON CALL CENTRE NUMBERS AND I AM TIRED OF BEING TRANSFERRED FROM DEPARTMENT TO DEPARTMENT AND WASTING MY TIME WITH PEOPLE WHO DO NOT KNOW WHAT THEY ARE DOING, I AM A BUSY BUSINESS WOMAN!!!</p> <p>5. IF I DO NOT RECEIVE FEEDBACK BY CLOSE OF BUSINESS TOMORROW, I WILL BE REPORTING THIS ON WENDY KNOWLER AND THE CONSUMER BOARD OF COUNCIL AND TAKING THIS UP WITH A LAWYER!</p> <p>SORT THIS OUT IMMEDIATELY! </p> <p>6. NUMEROUS EMAILS SENT ********** ********** WITH NO RESPONSE GIVEN!</p>