MN
Mark N
1 reviews | Active since Jan 2010
31 Mar 2016, 08:58
Upgraded now can't make calls
Upgrade from Red Advantage to uChoose Smart L. In the migration they deleted my free minutes (700 minutes) from the Red Advantage and did not allocate the free minutes from the uChoose Smart L (250 minutes). This leaves me with zero minutes and unable to make calls. I called the call centre to sort it out and they refused to help me.
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Vodacom's replyOfficial
31 Mar 2016, 10:03Hello Mach005,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Vodacom's reply31 Mar 2016, 10:03
Official
Hello Mach005,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team