MM
Mojalefa M

1 reviews | Active since Nov 2017

28 Nov 2017, 15:09

Upgraded my account Without my permission

I called to cancel my contract and i was informed an employee by names of Mohapi M , authorized the upgrade to my cellphone, please cancel my contract i have pad you for 24 months, i don't want anything to do with you please......

0
Replies (1)
Vodacom
Vodacom's reply28 Nov 2017, 15:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team