1 reviews | Active since Jul 2016
Upgraded December 13 December 2017 but still waiting for device!
I have upgraded 13 December 2017 to receive a iphone 6 plus. They debit order my account for this contract but i am still waiting for a device. After numerous calls they told me the device is been discontinued and i need to do a new upgrade. They will contact me as soon as upgrade is canceled and i can reapply. But nothing is happening! I am paying for a device i do not have! Please help me!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team