UPGRADED BUT RECEIVED NO DEVICE

<p>On 11 May 2017 Jane Samuals from Vodacom phoned me. She informed me that I qualified to upgrade both my contracts. </p> <p> </p> <p>We agreed on a Samsung Galaxy A5 for my contract and a Samsung J1 for my other contract.</p> <p> </p> <p>2 parcels was delivered on 16 May 2017. When I opened the boxes I received a 3-in-1 sim and a Vodacom Smart Tab 2 3G in the one box and a Samsung 1J Mini in the other box.</p> <p>I tried to phone the Vodacom customer care line to get assistance but the line gets cut as soon as the operaters realize what my problem is.</p> <p>I realy don't want the products I received. I did not even open the sealed boxes. My profile on Vodacom shows that I already upgraded.</p> <p> </p>