1 reviews | Active since Oct 2016
Upgraded but not activated a month after.
<p>I upgraded on the 13th of January they said that the contact will be active from the 1st of February but with no luck. Called them and all got diffrent answers. Not happy with servive will cancel my contract. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
After numerous calls and *********** customer service personel. My upgrade is still not working. I upgraded on the 13th of ja and still my upgrade is not activated. Every second person i am talking to is having a diffrent opinion. Now the last one said my upgrade was cancelled and only being upgraded on the 10th of Feb. Not very happy if upgrade is not on by the end of the day tomorrow i will cancel the whole contract as i dont get service from vodacom after being a loypl customer for the last 10 years. Unhappy about this and the service of the customer consultants as well.
After numerous calls and *********** customer service personel. My upgrade is still not working. I upgraded on the 13th of ja and still my upgrade is not activated. Every second person i am talking to is having a diffrent opinion. Now the last one said my upgrade was cancelled and only being upgraded on the 10th of Feb. Not very happy if upgrade is not on by the end of the day tomorrow i will cancel the whole contract as i dont get service from vodacom after being a loypl customer for the last 10 years. Unhappy about this and the service of the customer consultants as well.