JS
Jannie S
1 reviews | Active since Apr 2019
13 Aug 2020, 10:27
Upgraded but no stock
I upgraded to a new phone and was told it will be delivered within 5 working days, after 10 working days I had to follow up and was told that they did not have stock and they will only have stock in a further 2 weeks. I feel that they should at least send an sms to say that they are waiting for stock
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Vodacom's replyOfficial
13 Aug 2020, 10:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Aug 2020, 10:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team