kK
khumalon K
1 reviews | Active since Oct 2016
27 Mar 2023, 10:38
Upgraded and did not receive the phone
Vodacom billed me on a Phone I did not receive. I did an upgrade with Vodacom, the day my phone was supposed to be delivered SkyNet advised that their van got hijacked. No communication was so ever, I have been phoning Vodacom every week, and all the time it news to them.
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Vodacom's replyOfficial
27 Mar 2023, 11:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Mar 2023, 11:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team