1 reviews | Active since Jan 2017

11 Jan 2017, 10:15

Upgrade without your acknowledgement!

<p>I have never received such bad service in my life! I wanted to cancel my contract and you guys said OK! then i was billled still for something i didnt even have! finally i fgot it right.! now I have been ******* into a upgrade i didnt even know about!!! Talk about ****!!!!!!!!!!!!!!!!!!!!!!!!!!!! I am honestly disgusted!</p>

0
Replies (1)
Vodacom
Vodacom's reply11 Jan 2017, 10:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,