MC
Marinda C
1 reviews | Active since Sept 2012
19 May 2020, 22:23
Upgrade without permission
Good day. I was waiting for a phone call or email, for an upgrade. When I had a look on my vodacom, they say my next upgrade is March 2022. I did not update this year!!!!! Who gave you permission to upgrade FOR me!!!!!!
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Vodacom's replyOfficial
20 May 2020, 08:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 May 2020, 08:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team