Upgrade without my consent, NOT RESOLVED YET AGAIN

Hi , so again my account was deducted for the full amount !!!! After my first post on hello peter I quickly got 2 phone calls from you guys promising me it won’t happen again ,and that the contract would be stopped ,and my money would be refunded but there you just go again and ***** my money, I am so fed up with you guys I , would like for someone to read this that can assist me with building up a case against Vodacom, I will really not hesitate to go to court with this to get compensated for all the discomfort !!hours on the phone !!! ,For 9 months now it’s been carrying on ,I want this resolved ASAP!!! I want all my money back, from when the contract was supposed to stop. Or I will take this further , I cannot take this **** anymore!!!