UPGRADE WITHOUT CONSENT!!!

<p>My upgrade was due in April. My contract expires 17th July 2016. I had Vodacom upgrades call me 2 weeks ago to do my upgrade telephonically, to which i refused stating i will be going into the store within the month of June to choose my upgrade myself.</p> <p>Lo and behold, if my contract amount has not been increased to and extra R129.50, without my knowledge or consent. I phoned Vodacom and they cant explain it to me as I am still in contract and there should have been no increase as yet. I want someone to contact me and explain this as well as get my refund back. I have been a customer of Vodacom for 12+ years. THIS IS UNACCEPTABLE</p>